If your TV breaks down and you get new, then you also have a right to compensation for the kilometers and phone calls you had to make the defect? Yes, the Centre proposes to Consumer (ECC). But you must be reasonable.
“According to an EU directive, a consumer is entitled to a two-year free warranty. The seller must also bear the additional costs, if there is a product within that period the mind by a defect inherent in the device, “says Karen Ghysels of the ECC.
” Within the warranty period, you are therefore entitled to a fee for the dismantling and transporting a faulty unit, and also for the installation of the replacement unit. The same applies if you order a product online. “
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