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KPN struggling for hours with a major failure in digital television. Get some viewers since Monday morning an error message and can not use certain services.
For customers who can watch TV, the picture quality may be worse than usual. The national failure is probably occur after a software update for TV decoders. Both ADSL customers as people with a fiberglass subscription suffer from it. Watching television is possible via internet or via KPN app on smartphones or tablets. More than one , 1 million people subscribe to interactive TV from KPN. It is not clear how many of them suffer from the problem. Fitters KPN are busy solving the problem. It is not yet known how long it will take.
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